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隐私声明

在使用本网站或其他Marken平台之前,请认真阅读并仔细审视以下隐私声明

Marken以及我们的子公司和关联公司(统称为“Marken”,“我们”)关心您的隐私,以及您将个人数据提供给我们时对我们表现出的信任,我们希望对我们使用和保护这些数据的方式进行透明披露。我们的隐私实践可能因我们运营的国家或地区而异,以顺应当地的实践和法律要求。

Marken Privacy Policy

Last Updated: August 2025

This Notice, together with the Website Terms and Conditions of Use and Cookie Policy, explains the types of personal data we collect and use about you (and in which circumstances we do so), who we share this data with, how we protect it, and your rights in relation to this data. We are fully committed to protect your privacy by complying with this Notice and any applicable law.
 

Marken针对以下人士编写了本隐私声明(以下简称“声明”):

  • online.marken.com、marken.com以及任何后续网站或相关应用(统称为“网站”)的所有访客或用户;
  • Marken MAESTRO™、Marken Allegro™、Marken Solo™、Marken Fast Track™和Marken Apollo™(统称为“Marken平台”)的所有访客或用户;
  • 通过网站(包括在线求职者)、电子邮件或我们的联系中心与Marken进行互动的任何个人;
  • 医疗保健专业人员或业务联系人,
  • 从Marken收到促销邮件的任何人,
  • 安装监控设备以确保职业安全和预防犯罪的Marken办公场所的所有访客;

(统称为“个人”或“您”)。

注:Marken制定了额外的隐私声明或条款,以适应通过不同的Marken服务领域或职能部门收集您个人数据的不同方式。例如,Marken向求职者提供一份声明,详细描述了我们在进行雇佣和招聘时可能收集的个人数据。如果您收到针对特定目的提供给您的隐私声明,请注意在与本声明发生冲突时将适用更具体的声明或合同。

本隐私声明不是合同,不产生任何合同权利或义务。

我们可能会不时更改本声明(请参阅 “本声明的变更”部分)。您可以联系我们获取历史版本。

选择下面的一个链接以跳转到所列的部分:

 

1        Personal Data Marken Collects

就本声明的一般目的而言,个人数据是指任何与已识别或可识别自然人关联或可合理关联的信息。我们会根据使用您个人信息的目的收集和处理您的以下信息:

1.1  Data We Directly Collect from You

当您与我们进行互动时,您可能会自愿向我们提供有关您的信息,包括但不限于:

个人数据的类别

来源

目的

向第三方披露

Identifiers which may include name, alias, postal address, unique personal identifier, email address, telephone number, signature  queries you submit to us, marketing preferences or other similar identifiers

直接来自于您

进行查询响应
提供请求的产品和服务
服务通告
遵守法律义务
业务分析和报告

出于业务目的,我们可能会向以下各方披露信息:互联网服务提供商和第三方服务提供商,他们在需要知情的原则下根据我们的指示为我们提供服务

加利福尼亚州客户记录条例中列出的 个人信息类别(Cal. Civ. Code § 1798.80(e)),其中可包括个人和商业联系信息、配送信息、教育、就业和就业历史

直接来自于您

为实现或满足您提供信息时所申明的目的,例如回复问询、更新我们的Apollo数据库等。
取货、送货或提供其他服务。

出于业务目的向互联网服务提供商和第三方提供商披露信息,例如在进行临床试验时

系统凭证,其中可能包括用户名、密码和用于访问Marken产品及服务的其他凭证

直接由您提供或代表您提供

访问在线服务
用户帐户身份验证
技术援助
业务分析和报告

出于业务目的,我们可能会向以下各方披露信息:互联网服务提供商和第三方服务提供商,他们在需要知情的原则下根据我们的指示为我们提供服务

职业资历,其中可包括您的简历以及其他资质信息和教育背景

直接由您提供或代表您提供


评估产品或服务的提供商:
质量与合规性评估
遵守法律义务

出于业务目的,我们可能会向临床试验研究者和其他需要知情的相关方披露信息,还包括数字平台职位申请管理的服务提供商和其他相关方

通信,当您联系我们的客户服务并参与调查或反馈请求时与我们交换的信息

直接来自于您

质量与合规性评估

除非法律要求,我们不会将您与我们的通讯披露给第三方。

音频、电子、视觉或其他感知数据,包括照片和音频/视频记录。

当您前来我们的场地时,直接由您提供的信息

人身安全和保障
法律辩护和诉讼

除非法律要求,我们不会将您与我们的通讯披露给第三方。

当我们要求您提供个人信息时,您可以选择不向我们提供个人信息。如果您决定不向我们提供您的个人信息,我们与您之间的关系可能会受到限制。例如,我们可能无法向您提供我们的服务,或回复您通过我们网站发送的信息。

注意:在提供电子邮件地址时,所有用户都应承担自己是所提供电子邮件地址的唯一用户的责任。因此,与电子邮件地址相关的任何登录责任应由提供该电子邮件地址的用户全权承担。

 

1.2  Data We Collect About You

个人数据的类别

来源

目的

向第三方披露

物理位置数据。包括使用 GPS 数据、地理编码、纬度和经度信息等信息识别物理地址实际位置的数据。

我们在接收或交付货物或提供其他服务时,间接来自您

改进和个性化服务
网站和应用程序安全
聚合
AI/ML模型构建和使用

出于业务目的而披露给:互联网服务提供商和维护我们网站的第三方服务提供商。

互联网或其他类似的网络活动,可能包括浏览历史、搜索历史、消费者与网站或应用程序互动的信息、IP地址、操作系统

Indirectly from you (e.g., from observing your actions on our website)*   From third-party Service Provider, such as a data analytics provider*

网站和应用程序安全

出于业务目的而披露给第三方服务提供商

汇总数据,例如统计数据或人口统计数据。例如,我们可能会汇总有关您使用Marken网站的数据,并计算访问特定功能的用户百分比。

Indirectly from you (e.g., from observing your actions on our website)*   NOTE: if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we will treat the combined data as personal data

AI/ML模型构建和使用
改进和个性化服务
网站和应用程序安全

出于业务目的而披露给第三方服务提供商

* 前提是您在设备设置中授予我们对这些信息的访问权限,并在适用于您所在地的Cookie横幅上进行选择。

1.3  Data We Receive from Third-Party Sources

个人数据的类别

来源

目的

向第三方披露

配送数据(可能包括姓名、别名、邮政地址、唯一个人标识符、电子邮箱地址、电话号码、签名)

我们可能会从我们的客户那里接收到这些数据

提供请求的产品和服务

出于业务目的,我们可能会向以下各方披露信息:互联网服务提供商和第三方服务提供商,他们在需要知情的原则下根据我们的指示为我们提供服务

Cookie 信息

If you are an EU Data Subject, we only use non-essential cookies and GIFS (e.g., to enhance and personalize your experience) when you opt-in to allow for their use. However, some essential cookies are necessary for our website to function properly (.e.g. to register your opt-out decision) and will remain in use even if you do not opt-in to our use of non-essential cookies.   To learn more about how we use cookies and how to control which cookies are used, please see our Cookie Policy available on our website, click here to view our Cookie Policy.

根据设置的Cookie偏好,我们可能会使用Cookie来达到以下目的:
实现本网站的基本功能,例如提供安全登录或调整您的同意偏好设置。这些Cookie不会存储任何个人身份数据。
执行某些功能,例如在社交媒体平台上分享网站内容、收集用户反馈和其他第三方功能。
帮助提供有关访客数量、跳出率、流量来源等指标的信息
了解和分析网站的关键性能指标,从而为访客提供更优质的用户体验。
根据之前访问的页面为访客提供定制化广告,并分析广告活动的效果。

如 Marken Cookie 声明中所述

营销分析信息

如果我们有权就此类通信与您联系,则此信息由我们聘请的营销分析提供商提供给我们。

改进和个性化服务
业务分析和报告
聚合

 

社交媒体分析信息,例如“点赞”、“分享”、“关注”操作以及您对Marken内容的评论(例如,如果您在社交媒体上分享Marken网站页面)。

我们通过为此目的聘请的第三方社交媒体分析提供商收集这些信息。

改进和个性化服务
业务分析和报告
聚合

社交媒体功能和小部件可能由第三方托管。您与这些功能的交互受提供这些功能的公司的隐私政策约束

 

2        How We Use Your Personal Data and Our Legal Basis

用途

我们可能会使用您的
个人数据

我们出于此目的使用您的数据的法律依据是什么?

进行查询响应

接收和回复来自个人的查询。示例:当您向我们提出问题或请求时,我们会使用您的信息来提供及时准确的回复

履行合同或我们满足您的请求和与您沟通的合法权益所必需

提供请求的产品和服务

交付您、您的组织或第三方请求的产品和服务。示例:通过我们基于 Web 的工具支持、报告和管理项目,取件或交付货物等。

履行合同或我们提供和管理我们的服务的合法利益所必需

访问在线服务

授予您访问我们的在线服务(例如货物跟踪)的权限。示例:您可以登录oura Marken平台来跟踪您的货物并获取相关信息

Fulfillment of a contract (where data is necessary to deliver a requested service).   Legitimate interest to provide you with reserved access to our website. We believe that our legitimate interest overrides your privacy rights (also considering the adequate security measures we implement to protect your personal data).

通知您有关我们的服务:

与您分享有关我们服务的信息。示例:我们提供您可能感兴趣的Marken服务的更新和详情

同意(当地法律要求时):对处理个人数据的明确指示(例如,勾选复选框)。合法利益(无需同意时):处理请求、分享相关信息以及根据明确表达的兴趣进行互动。注意:我们维护最新的屏蔽列表,以尊重选择退出请求

记录和管理营销选择:

在适用法律要求选择加入的情况下记录您选择加入营销的情况,并在您要求不联系的地方保留最新的屏蔽列表,以便我们不会无意中再次联系您。

同意(当地法律要求时):明确表示处理个人数据。合法利益(无需同意时):处理请求并根据明确表达的兴趣进行互动。注意:我们维护最新屏蔽列表,以尊重选择退出请求。

评估产品或服务的提供商:

评估向Marken提供(或可能提供)产品或服务的组织。我们代表Marken及其客户评估他们的能力、审查质量、沟通、处理付款和管理项目

我们在有效接收和评估产品和服务方面的合法权益。

质量与合规性评估

作为Marken内部质量和合规计划的一部分,我们评估质量并调查有关不当行为和风险的报告。示例:确保遵守标准并确定需要改进的领域,审核对当前通知规范的合规性。

数据处理对于遵循监管/法律要求是必要的。

用户帐户身份验证:

验证用户访问由 Marken 或通过 Marken 提供的帐户的权限。示例:当您登录我们的平台时,我们会验证您的访问权限

确认用户身份(合法权益)并履行法律义务(例如,医疗保健内容访问)。

技术援助:

就您访问和使用我们的在线服务相关的技术问题提供支持(例如,如果您丢失或忘记了访问Marken MAESTRO™、Marken Allegro™、Marken Solo™或Marken Apollo™的密码)。

履行合同(服务交付所必需的)。合法权益:采用适当的安全措施,实现在线服务的使用。

人身安全和保障:

确保员工、活动和场所的安全

我们保护员工、活动和场所方面的合法权益。

法律辩护和诉讼:

行使或保护Marken免受潜在、威胁或实际诉讼的影响。示例:处理与我们的服务相关的法律事务

数据处理对于遵守我们必须遵守的法律要求而言必不可少。

改进服务,实现个性化:

增强并使我们的服务实现个性化。示例:管理调查、故障排除、错误保护、功能开发和服务改进。

调查/研究的同意(如果需要)或合法利益(不包括特殊类别的个人数据)。

业务分析和报告:

准备内部报告和业务建模(例如,预测、收入、容量规划、产品战略),并对服务效率进行研究。示例:分析使用模式并确定需要改进的领域

我们在管理业务运营方面的合法利益。

网站和应用程序安全:

保护我们网站和应用程序的安全,并实施安全协议以保护用户数据

我们的合法利益在于有效管理我们的网络和信息系统,确保它们安全运行,以代表我们的客户和员工处理数据。

遵守法律义务:

满足法律要求。示例:遵守数据保护法律和法规。

我们出于法律义务的考虑,会处理您的个人信息。示例:遵守禁止不当付款、与第三方互动以及响应监管机构(例如当地税务机关)的要求的法律。

聚合:

确保它不再用于报告和数据分析目的

我们在上述处理活动中对最小化处理个人数据的合理利益。

AI/ML 模型构建和使用:

构建和使用人工智能/机器学习模型。这些模型用于本节中列出的目的

Our legal basis for processing personal data for AI/ML Model Building and Usage is legitimate interests. We rely on this legal basis to develop, train, and improve machine learning models, as well as to utilize these models for data analysis, predictions, and decision-making. Our legitimate interest in this context is to enhance our services, optimize processes, and provide valuable insights while ensuring appropriate safeguards for data protection.   Our commitment is to balance innovation, efficiency, and compliance, ensuring that our AI/ML initiatives benefit patients, healthcare providers, and our global supply chain stakeholders.

与您通信

记录您与Marken网站的互动情况,为您提供由您申请或授权或适用法律允许的增强型营销或其他服务。我们不会直接通过姓名识别您的身份,但我们可能会记录您的IP地址以及有关您网站使用情况的详细信息,例如,通过Cookie或类似技术获得我们网站上的搜索和浏览历史记录。您可以在我们的Cookie政策中找到有关Cookie的更多信息。

Legitimate interest to understand our website audience better so as to tailor our marketing and online services to you. We believe that our legitimate interest overrides your privacy rights.  In order to protect your personal data, we implement adequate security measures. Furthermore, we do not rely on any solely automated decision-making processes about you which significantly impacts on you). We use cookies only in accordance with the law. With Your Consent: In cases where we need your consent to process your personal data, we will ask you to make a positive indication (e.g., to tick a box, sign a document, provide confirmation) that you agree to the processing.

 

3        Sharing the Data We Collect

我们可能会向其他方披露我们收集的有关您的个人信息。我们只会出于“我们如何使用您的个人数据”中规定的目的进行此操作。

3.1  Third Parties

3.1.1     Marken / UPS group of companies

Marken是总部位于美国的一个大型集团的一部分,在全球各地设有办事处,所有这些机构相互协作,部分共享客户服务和系统,包括网站相关服务和系统。因此,我们可能需要将您的个人数据传输到或允许其他公司(包括马克恩和UPS集团内的公司)访问这些数据,例如,回答您的问题,根据您的请求向您提供我们的网站服务(例如,跟踪您的包裹),确保我们网站和您个人数据的安全,向您告知我们的服务和促销活动。

3.1.2     Our service providers and other parties

我们使用其他公司、代理或承包商(“服务提供商”)代表我们提供服务或协助我们向您提供服务。我们可能会与以下类别的第三方服务提供商共享个人数据:

  • 基础设施和IT服务提供商。
  • 职位申请管理数字平台的服务提供商。
  • 数字和电子邮件营销平台。
  • 物流和家庭保健子处理方。

In the course of providing such services, these third-party Service Providers may have access to your personal data. However, we will only provide our third-party Service Providers with the information that is necessary for them to perform the services, and we ask them not to use your data for any other purpose.  We may also share your data with third parties as required in order to provide our services.  We will always use our best efforts to ensure that all the Service Providers we work with will keep your personal data secure.

3.1.3     Our Clients

我们可能会与客户共享您的个人信息,包括参与临床研究的组织。

3.1.4     Third parties permitted by law

在某些情况下,我们可能被要求披露或分享您的个人数据,以履行法律或监管义务(例如,我们可能被要求向报关行、警察,或司法或行政部门披露个人数据)。

我们还可能在以下情况下向第三方披露您的个人数据:法律允许或我们有必要披露您的个人信息以保护或维护我们的权利、国家安全事务、执法、强制执行我们的合同权利或保护您或公众的权利。

3.1.5     Third parties connected with corporate transactions

在重组、改组、合并、转让、资产收购或转让过程中,我们可能会将您的个人数据转交给第三方,前提是接收方同意按照本通知中所述的方式处理您的个人数据。

3.2  Third-Party Links

When you use the websites, there may be links and you may be directed to third party websites.  We are not responsible for the privacy practices or content of such other third-party sites. If you have any questions about how these other sites use your data, you should review their policies and contact them directly.

4        Online Tracking

我们的网站当前未使用工具来支持跨情境行为广告。

5        International Transfers of Your Personal Data

Marken 在全球范围内运营,您的个人数据可能会根据本通知或另一份通知(例如,在美国提供的通知)中规定的用途,在必要时在全球范围内进行传输、访问和存储,包括在Marken 和UPS集团内部或通过“如上所述的第三方”使用。它还可能由在EEA(欧洲经济区)以外工作的员工处理,他们为我们或我们的服务提供商工作。

Marken将采取一切必要措施,确保您的个人数据在传输后得到安全传输、存储和使用,并符合适用法律的要求。这包括使用适当的保护措施,例如欧盟示范合同条款(或同等措施)。您可以按照以下方式联系我们(“如何联系我们”),索取适当的保护措施副本。

 

6        Privacy Of Children

除非某个个体已在我们提供服务的临床试验中注册,否则我们不会收集任何未满16岁的个人的数据。如果我们得知一个未满16岁的儿童在非临床试验的情况下向我们提供了个人数据,我们将采取适当的步骤尽快删除或销毁这些个人数据。

7        How Long Does Marken Keep Your Personal Data?

您的个人数据由我们和/或我们的服务提供商代表我们存储,严格限于履行我们的义务所必需的程度,并严格限于实现收集数据的目的所需的时间(您可以在上文“我们如何使用您的个人数据”下查看这些目的的列表)。保留个人数据时,该期限将根据适用的当地法律确定。当我们不再需要将您的数据用于我们的任何目的时,我们会将其从我们的系统和记录中删除和/或采取措施对其进行适当的匿名化处理,以便无法再从中识别出您的身份(除非我们需要保留您的数据以遵守我们所承担的法律或监管义务)。

8        Keeping Your Personal Data Secure

我们已实施了一系列技术和组织安全措施,以确保对我们所保管和控制的个人数据进行有效保护。具体措施包括仅允许那些需要了解相关数据以执行本通知中所述目的的员工及授权服务提供商访问个人数据。此外,我们还采取了其他行政、技术和物理防护措施,例如在接收与传输数据时进行加密处理。

虽然我们始终努力保护我们的系统、网站、操作和信息免受未经授权的访问、使用、修改和披露,但由于互联网作为开放式全球通信工具的固有性质和其他风险因素,我们无法保证任何数据在传输过程中或存储在我们的系统上时绝对安全,不会受到他人的入侵,比如黑客。请理解,您传输给我们的任何数据均由您自行承担风险。

9        Your Rights

根据您所在的司法管辖区,您对我们拥有的有关您的个人数据可能享有多项权利。我们致力于在适用法律要求的情况下满足您的这些权利,具体总结如下。

  • 了解和访问。 根据适用法律,您可能有权了解和访问我们收集的有关您的数据/个人信息,并按照本隐私声明“如何联系我们”部分所述方式与我们联系,索取我们正在处理的有关您的个人数据的副本。此请求可能包括我们收集信息的来源类别、类别和/或特定个人数据、我们向其披露个人数据的第三方类别、个人数据或披露的个人数据的类别,以及上述所有目的。根据要求,我们将以结构化、常用和机器可读的格式向您提供此信息。为了您自己的隐私和安全,我们可能会自行决定要求您在提供所请求的信息之前证明您的身份。如果您需要多份个人数据副本,我们可能会收取合理的管理费。
  • 更正。 如果您认为我们保留的关于您的个人数据存在不准确,根据适用法律,您可能有权通过联系我们在本隐私声明的"如何联系我们"部分指示的方式请求我们纠正或修正这些数据。
  • 删除/遗忘权。您可能有权要求我们删除所处理的有关您的个人数据,但是在我们需要保留此类数据以便履行法律或法规义务或者提出、行使合法要求或为其抗辩的情况下,我们则没有这样做的责任。
  • 限制。在您认为您的个人数据不准确、我们的处理不合法,或者我们无需再出于特定目的处理此类数据,但由于法律或其他义务或者由于您不希望我们删除这些数据,因此我们无法删除的情况下,您可能有权限制我们处理您的个人数据。
  • 可携性。您可能有权以结构化的电子形式获取我们拥有的关于您的个人数据,并将此类数据传输给另一个数据控制方,前提是该数据是(a)您提供给我们的个人数据;(b)我们经您同意处理该数据(例如发送直接营销邮件)或者出于执行与您之间合同的目的处理该数据(例如管理您的账户)。
  • 反对。如果处理您的个人数据的法律依据是我们的合法利益,您可能基于您的特殊情况而有权反对此类处理。除非我们有充分的合法理由继续处理数据,这些理由足以保护我们的利益和权利,或者我们需要继续处理数据以证明、行使或捍卫法律主张,否则我们将尊重您的请求
  • 撤回同意。 在某些司法管辖区,当我们根据您的同意处理个人数据时,您有权随时免费全部或部分撤回您的同意。这包括您希望选择退出从我们这里收到的营销信息的情况。取消订阅我们的营销通讯时,请注意,由于电子邮件是提前规划好的,因此在我们处理您的请求期间,您可能仍会收到邮件。在适用的情况下,一旦我们收到您撤回同意的通知,我们将不再出于您最初同意的目的处理个人数据,除非有令人信服的合法理由凌驾于您的利益、权利和自由之上(例如,为了遵守法律义务),或用于证明、行使或捍卫法律主张。
  • 营销。 您可以选择接收我们定期发送的信息/促销电子邮件。我们的电子邮件通讯将包含有关如何取消订阅的说明。请按照电子邮件中的说明选择取消订阅。我们将在30个工作日内为您取消订阅该新闻简讯或其他计划。
  • 选择拒绝个人数据销售的权利。 我们不会出售或变现您的个人数据。我们也不会将您的个人数据与第三方分享,用于其直接营销目的。
  • 不受歧视的权利。我们不会因您行使有关您个人数据的合法权利而对您区别对待。

9.1  How to exercise your rights

9.1.1     California Residents

对于加利福尼亚州居民提交的请求,您可以使用此处提供的网络表单,或致电844-627-5361联系患者沟通中心(PCC)。加利福尼亚州居民可以使用授权代理。授权代理必须持有代表您提交请求的书面许可。

9.1.2     United Kingdom

如果您居住在英国或者问题与英国有关,可通过以下方式联系信息专员办公室:

电话:+44 0303 123 1113

电子邮箱:casework@ico.org.uk

网站:www.ico.org.uk

Web表单:www.ico.org.uk/concerns/

9.1.3     EEA Residents

如果您是欧洲经济区(EEA)的居民,或者问题发生在该地区,您有权提出投诉。数据保护监管机构将是您所在国家/地区当地的数据保护监管机构,作为数据主体。欧盟监督机构的列表可在此查阅:https://edpb.europa.eu/about-edpb/board/members_enhttps://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

在欧洲,Marken的主要监管机构是比利时的数据保护机构(参见:https://www.dataprotectionauthority.be/citizen)。如果您认为我们未遵守适用的数据保护法,您也有权向当地数据保护机构提出投诉。

9.1.4     Non-EEA

非欧洲经济区国家的居民可以联系Marken(参见下面的“您如何联系我们”部分)并/或向自己的国家或州数据保护管理机构提出投诉。

在可进行验证的情况下,我们会将您提供的识别信息与我们已保存的个人数据进行匹配。但是,如果我们无法通过我们保存的数据验证您的身份,我们可能要求提供补充信息。

9.2  Agent Authorization

您有权委任一名授权代理,代表您请求上述任何权利。您只需向代理提供由您签署的书面许可,授权其代表您采取行动。您的代理可通过下文"如何联系我们"部分提供的信息与我们取得联系,以代您提出请求。即便您选择使用代理,根据法律的规定,我们可能会要求:

  • 为证明您已向授权代理提供签署的许可以提交请求,代理需提供相应的证明
  • 您可以直接通过我们进行身份验证;或者
  • 您可以直接与我们确认,您已经授权代理提交该请求。

9.3  Verification Process

对于与知情权、更正权和/或删除权相关的请求,请注意:

  • 根据适用法律的要求或允许,我们可能会采取措施验证您的请求,然后才能向您提供个人信息、更正或删除个人信息或以其他方式处理您的请求。为了验证您的请求,我们可能会要求您提供您的姓名、实际地址、电子邮箱地址、联系信息,以及有关您的账户或以前与我们进行的交易的信息。如果我们认为我们需要更多信息来验证您的法律要求,我们可能会要求您向我们提供更多信息。
  • 在收到请求后,我们将以法律要求的方式处理您的请求,除非我们通知您需要更多时间来回复,在这种情况下,我们将在法律要求的额外时间内回复。如果以电子方式,那么我们将以便携式方式将信息交付给您,或者根据您的要求,以结构化、常用、机器可读的格式交付给您或另一个实体,以便您能够无障碍地将信息从一个实体传输到另一个实体

10    Data Controller

对于使用控制者/处理者模式实现数据隐私的司法管辖区,在本声明所述目的下,Marken是您个人信息的“数据控制者”。这意味着我们决定如何根据“我们如何使用您的个人数据”部分所述目的使用和处理您的个人信息。

如果Marken根据第三方的指示行事(这意味着Marken充当“数据处理者”),则该第三方是您个人信息的数据控制者,其隐私声明而非本隐私声明,将适用于您。

11    Privacy Recognition for Processors (PRP) Certification

Marken’s privacy practices, described in this privacy statement, comply with the Global Privacy Recognition for Processors (PRP) System. More information about the PRP System can be found here. To view our certification, please see the Global PRP System Directory here. For more information on the scope of our participation, or to submit a privacy inquiry through BBB National Programs, our Accountability Agent, please click on the official Global PRP System Certification Mark ™ below: The Global PRP System Certification Mark™ is a trademark of the International Trade Administration/Office of Global Data Policy and Privacy, used with permission.

Marken LLP确认印章

12    How to Contact Us?

如果您对我们如何处理您的个人数据有任何问题或疑虑,或者您希望行使上述任何权利,请通过以下方式联系Marken隐私办公室:

电话:+44 (0) 203 249 7508

电子邮箱:privacy@marken.com

地址:Ground Floor, 107 Power Road, Chiswick, London, W4 5PY, UK

您还可以通过以下方式联系Marken数据保护官HewardMills Ltd.:

电话:+44 (0) 204 540 5853

电子邮箱:dpo@hewardmills.com

地址:77 Farringdon Road, London, EC1M 3JU

加利福尼亚州居民也可以使用此处提供的网络表单,或致电844-627-5361联系患者沟通中心(PCC)来行使自己的权利。

此外,如果您居住在欧洲经济区,您可以根据 EEA 附录中的“相关数据控制者”部分确定您个人信息的相关数据控制者。

13    Changes To This Notice

我们可能会不时更新本声明,以满足不断变化的法律、法规或运营要求。请定期查看本声明,以随时了解我们如何处理您的个人数据。

如果我们决定对本声明进行重大变更,我们将在我们网站的主页上发布提醒和/或通过我们存档的电子邮件地址向您发送电子邮件,以通知您查看变更内容(包括生效日期)。

14    Dispute Resolution and Agreement to Arbitrate

除非法律禁止且在法律禁止的范围之内,使用我们的服务即表示您同意,如果因为您使用我们的服务或者本声明或其任何部分的违反、执行、解释或有效性(或与之有关)而引起任何争论、索赔、诉讼或争议(下称“争议”),双方应首先真诚地尝试解决此类争议,即向另一方提供书面通知,说明争议的事实和情况,并允许接收方在三十(30)天之内做出答复或解决争议。通知应发送至:

  • 我们的地址:Ground Floor, 107 Power Road, Chiswick, London, W4 5PY, UK
  • 您的地址:我们存档的地址

您和Marken均同意,此争议解决程序是在向另一方发起任何诉讼或提出任何索赔之前必须满足的先决条件。如果任何争议无法通过上述争议解决程序解决,则您同意此类争议的唯一裁判权将是通过按个案处理的强制性仲裁来裁定。按个案处理进行仲裁意味着,您将没有并放弃由法官或陪审团来裁决您的索赔的权利,并且您不得提起集体、合并或代表诉讼。双方将不享有在法庭上原本可拥有的其他权利,或者在仲裁中将受到更多限制,包括发现权和上诉权。所有此类争议只能提交JAMS(www.jamsadr.com)并由双方共同商定的一名仲裁员根据当时有效的规则作出强制性仲裁。

仲裁员(而非任何联邦、州或地方法院或机构)应具有专有权力,以解决因本声明的解释、适用性、可执行性或编排而引起的或与之相关的任何争议,包括本通知全部或任何部分无效或可撤销的任何主张。
   

15    USA Addendum

本附录适用于居住在已颁布全面消费者数据隐私法的美国各州消费者。

15.1             Personal Data We Collect

We describe the personal information we have collected about consumers in the twelve (12) months preceding the effective date of the Marken  Privacy Notice in the part titled, “Personal Data Marken Collects.”

15.2             Your California Privacy Rights

为了遵守已修订的2018年加利福尼亚消费者隐私法案("CCPA")和2020年加利福尼亚隐私权利法案("CPRA"),在本节中,当提到"个人数据"时,我们指的是能够识别、涉及、描述、与之关联或可以合理直接或间接与特定消费者或家庭相关的信息。

15.3             Rights

根据加利福尼亚州民法第 1798.83 条的规定,加利福尼亚州居民有权要求关于将个人数据披露给第三方用于直接营销目的的某些信息。此外,加利福尼亚州居民还享有了解、删除、选择退出个人数据销售,以及在上文"您控制您的个人数据的权利和选择"部分规定的不受歧视的权利。

15.4             Disclosures of Personal Information for Monetary or Other Valuable Consideration or
用于商业目的

与运营互联网网站的企业的常见做法一样,我们还可能已向我们的社交媒体、广告和分析合作伙伴披露有关我们网站和应用程序使用情况的某些信息,以及针对您的推断,以获取金钱或其他有价值的对价。根据美国各州综合数据隐私法,这些披露可能属于“出售”个人信息以换取报酬、共享个人信息以处理用于广告的个人信息

我们可能出于各种商业目的披露了本声明中确定的某些数据类别的个人信息。有关我们披露的个人信息类别、我们向其披露这些信息的实体类别以及我们披露信息的目的的更多信息,请参阅 “共享我们收集的数据”。

我们不会向企业或第三方披露已知未满16岁个人的个人信息,作为“出售”个人信息或作为根据美国各州全面数据隐私法定义的“共享”个人信息以换取金钱或其他有价值对价。

15.5             Data Sharing for Direct Marketing Purposes (California)

California Civil Code Section § 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you are a California resident, you may ask us to refrain from sharing your personal information with certain of our affiliates and other third parties for their marketing purposes. Please tell us your preference by contacting us as specified below. To make such a request, please tell us your preference by contacting us as specified in the “How to Contact Us” section above.

 

16    CCTV Statement

16.1             Summary

Marken在全球某些地点使用CCTV(闭路电视)来记录进入我们办公场所的员工、承包商和访客。

16.2             The Purpose Of CCTV

维护我们设施的安全是Marken的合法权益。我们也有责任采取合理适当的措施,提供安全可靠的工作环境。Marken在我们的办事处安装CCTV出于以下目的:

  • 加强Marken人员和访客的安全;
  • 确保Marken客户财产、Marken办公场所、信息和其他资产的安全;
  • 阻止和发现非法行为或严重违反Marken政策的行为;
  • 回应执法部门的合法要求、取证请求和法院命令;以及
  • 维护或争取Marken的合法权利,包括起诉犯罪行为。

在特殊情况下(如火灾、自然灾害、暴力等对员工生命或安全有直接影响的灾难性事件),Marken可能会使用CCTV系统对人员或其他人的健康和/或行为进行可视化监控。除非此类使用是为了支持个人的重要利益,否则Marken将确保此类处理有适当的法律依据,例如事先征得同意。

Marken CCTV系统用于调查与上述目的相关的事件,并获取相关证据。Marken CCTV系统不用于例行监控人员的工作或办公出勤习惯。

16.3             Location Of CCTV Cameras

CCTV摄像头被放置在特定区域,以监控设备计划监控的区域,并限制捕获非计划监控的图像或视频(例如,街景)。Marken 不会在个人希望有隐私的区域(如厕所、更衣室等)安装CCTV摄像机。CCTV摄像机安装在摄像头调查区域内个人可以看到的地方。

16.4             CCTV Signage

所有受CCTV监控的地点都将有适当的标识。CCTV摄像头位置。

16.5             CCTV System Controls

CCTV录像存储在安全的硬盘或类似存储设备中,并应按照Marken信息安全政策和标准的要求进行维护。

只有经授权的人员才可根据需要进入CCTV系统。所有需要调阅系统中CCTV录像的人员均接受过正确使用系统的培训,并对Marken负有书面保密义务。访问CCTV系统和存储在该系统中的录像以及对录像或系统采取的行动都将予以记录。所有调阅录像或图像的请求都将记录在案。所有调阅CCTV录像或图像的合法请求必须得到Marken内部有关方面的批准。下面“您控制您的个人数据的权利和选择”中阐明了个人权利的行使情况。只有在符合CCTV系统使用目的的情况下,方可向第三方披露CCTV系统的录像或图像。

16.6             Third parties

Marken可能会在法律要求要求的情况下与公共机构共享CCTV录像。

16.7             Retention

除非法律要求或允许更长的保留期限(例如,遵守法律规定),否则Marken保留CCTV录像的最长期限为90天或当地法律允许的期限。CCTV录像图像将在保留期结束后永久销毁。

16.8             Compliance

Marken已实施相关政策和程序,以处理不遵守本声明所述原则的行为,以及因此而违反联邦、州或外国法律的行为。

 

South Africa Promotion of Access to Information Act, 2000 (PAIA)

For all information related to records in scope of South Africa’s Promotion of Access to Information Act, 2000 (PAIA), please refer to Marken's PAIA Manual.

Polar Speed Privacy Policy

Polar Speed Distribution Limited(以下简称“我们”或“我们的”)高度重视您的隐私保护,并尊重您对隐私问题的关注。

7月2024日

本隐私声明(以下简称“声明”)与我们的《Cookie声明》共同解释了我们收集、存储和使用的个人信息类型(及相应场景)、数据共享对象、保护措施以及您享有的数据权利。我们将严格遵循本声明及适用法律,全力保障您的隐私安全。

本通知的面向对象包括:

  • www.polarspeed.com、www.marken.com及其任何后续网站或应用程序(统称为“网站”)的访问者或用户;
  • 我们平台的访客或用户;
  • 通过电子邮件、服务和招聘平台与我们互动的个人;
  • 从我们这里接收促销信息的个人;以及
  • 我们为职业安全和预防犯罪而安装监控的场所的访客;

重要提示:我们可能会提供针对不同服务或功能收集您个人数据的不同方式而定制的补充隐私条款。如果您收到针对特定目的提供的隐私声明,则在该声明的任何条款与本声明冲突的情况下,该声明的条款将优先适用。

谁是您个人信息的数据控制者?

就本通知所述目的而言,我们是您个人信息的“数据控制者”或联合控制者。这意味着我们将决定如何使用和处理您的个人信息,以实现“我们如何使用我们获得的信息”部分所述的目的。

如果我们是按照第三方的指示行事(这意味着我们充当的是“数据处理者”),则该第三方将作为您个人信息的数据控制者,此时将适用该第三方提供的隐私声明,而非我们的隐私声明。


我们获取的个人信息


“个人信息”是指任何与您相关、可直接或间接识别您身份的信息。个人信息可能包括姓名、电子邮件地址、身份证号码或任何其他与您相关的详细信息。

根据使用您个人信息的目的,我们可能会收集您的个人信息,以便向您提供服务。这些个人信息可能包括:

  • 基本信息 - 您的姓名(包括前缀或头衔)、国家/地区或位置,以及您的首选语言;
  • 联系信息 - 使我们能够与您联系的信息,例如您的电子邮件、邮寄地址和电话号码;
  • 技术和网络活动信息 - 有关您的设备以及您使用我们网站、应用程序和系统的信息,包括您的IP地址、浏览器类型、操作系统、域名、访问时间和引用网站地址。要进一步了解我们如何使用Cookie以及如何控制Cookie的使用,请在此处查看我们的《Cookie声明》。
  • 健康信息 - 您的健康状况和疾病状况、您的医疗记录、病史以及我们提供服务所需的其他健康信息。
  • 电话录音 - 当您致电我们时,我们可能会对该电话进行录音,并将该录音与您的其他信息一起保存。这样做是为了确保我们提供最佳护理与客户服务,并审查我们的服务以了解需要学习和改进的地方。有时,我们会对部分电话进行审核,这是我们治理职能的一部分,也是为了向药品生产商和监管机构保证我们达到他们的高标准。

我们可能会收集这些个人信息:

  • 您直接提供的信息,例如您填写表格注册我们的服务,填写我们的送货司机提供的表格,使用我们的网站、应用程序和系统,或通过电话或书面形式与我们联系。
  • 第三方提供的信息,例如参与您护理的医院、社区心理健康团队、护理机构或医疗专业人员,或我们的客户。
  • 在相关情况下,从任何上门提供居家护理服务的护士和采血员那里获取的信息。


我们如何使用我们获得的信息


如果您接受我们的配送服务,我们会将您的个人信息用于:

  • 递送您的包裹;
  • 创建和管理您的配送记录;
  • 提供客户支持;
  • 为我们提供的服务保留记录和审计跟踪。

如果您接受我们的家庭护理服务,我们会将您的个人信息用于:

  • 配药和送药;
  • 创建并管理您的处方和配送记录;
  • 在相关情况下,协助安排护士或医疗专业人员上门探访;
  • 与可能参与您护理的医院、社区心理健康团队、疗养院或医疗专业人员进行沟通;
  • 提供客户支持;
  • 记录和管理(在适当的情况下)您告知我们的任何与您的药物相关的不良反应或副作用;
  • 维护我们提供的服务的记录和审计跟踪。

我们可能会将通过Cookie和设备收集到的个人信息用于以下目的:

  • 管理我们的网站并为您定制访问体验;
  • 诊断技术和服务问题;
  • 改进并个性化我们的服务及开发新服务;例如,我们可能会利用数据来排查和防范错误、进行数据分析与测试,或研发新功能与服务;
  • 分析用户流量和使用模式。

有关更多详情,请参阅我们的《Cookie声明》。

The legal bases for which we collect, store, use, transfer or disclose your personal information as part of our services include in line with Article 6 of the UK GDPR (and Articles 9 and 10, if the processing involves special category data):

  • 执行符合公共利益的任务(这可能适用于我们根据与NHS签订的合同提供医药服务的情况);
  • 提供由我们的客户或NHS委托的服务的合法利益。我们认为,我们的合法利益优先于您的隐私权(同时考虑到我们为保护您的个人数据而采取的适当安全措施);
  • 履行合同:当我们签订合同时(或在签订合同之前),我们会将个人信息用于履行合同。
  • 法律义务:在某些情况下,我们可能需要依照适用法律处理信息。例如,根据法律要求,我们必须向相关监管机构和药品生产企业报告药品不良反应。
  • 同意:您同意的数据处理活动,例如您同意我们使用您的信息邀请您参与调查。您随时可以通过下文“如何联系我们”章节中的联系方式与我们联络以更改决定。

当我们处理特殊类别的个人信息(如您的健康数据)时,我们将要求提供额外的处理法律依据。这些额外的法律依据包括

  • 提供医疗保健或治疗;
  • 公共卫生领域的公共利益。

我们使用 cookie 的法律依据包括:

  • 我们提供和改进我们的服务,分析我们网站的用户流量,以便我们改进网站并满足我们网站访问者的需求,为您提供访问我们网站的权限,并监控我们的网站如何被用于检测和防止欺诈、其他犯罪和滥用我们的网站。
  • 遵守法律义务,例如我们确保信息系统安全的义务。
  • 同意我们将 Cookie 或类似技术用于分析目的(或上述目的以外的目的)。我们根据适用法律的要求,需要您的同意才能放置 Cookie。

有关更多详情,请参阅我们的《Cookie声明》。

第三方

您的个人信息安全对我们至关重要。只有我们的员工和某些第三方才能访问您的个人信息,包括:

  • 帮助我们向您提供服务的第三方服务提供商,如我们分销网络中的快递公司;
  • 我们的基础设施和 IT 服务提供商。
  • 我们的监管机构,或法律要求我们披露您个人信息的机构。
  • 在法律允许的情况下,出于上述目的的本集团公司;
  • 与业务转让相关的第三方,例如涉及重组、架构调整、合并、收购或资产转让的情形,但接收方须同意按照本声明所述方式处理您的个人信息。
  • 如果您接受我们的家庭护理服务:
    • 可能参与您护理的医院、社区心理健康团队、护理院或医疗保健专业人员。
    • 与不良事件或副作用相关的制药公司,但前提是您同意这一点。

国际数据传输


The personal information that we collect from you may be transferred to, and stored at, a destination outside the United Kingdom.  It may also be processed by staff operating outside the United Kingdom and who work for us or for one of our service providers.

我们将采取一切合理必要的措施,确保您的个人信息得到安全处理,并符合本声明和适用的数据保护法律。若涉及将个人信息传输至欧洲经济区以外的接收方,我们将视情况与其签订标准合同条款(或采取等效保障措施)。

数据保留


您的个人信息将仅在收集目的所需的期限内存储,且存储范围严格遵循适用法律的规定。当不再需要使用您的信息时,我们将从系统和记录中删除该信息,和/或采取技术措施及时进行匿名化处理,以确保信息无法再用于识别您的身份,除非我们需要保留您的信息以遵守我们必须遵守的法律或监管义务。


我们如何保护个人信息


We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide.  Although we take steps to limit access to our facilities and vehicles to authorised individuals, information that is located on the outside of a package or letter may be visible to others.


您的个人信息权利


您对您的个人信息享有相关权利。您所拥有的权利取决于我们处理您个人信息的理由,且部分权利存在例外情况。基于此,您可能有权:

  • 了解和访问。您有权了解和访问我们收集的有关您的个人信息,并索取我们正在处理的有关您的个人数据的副本。此请求可能包括我们收集信息的来源类别、类别和/或特定个人数据、我们向其披露个人数据的第三方类别、个人数据或披露的个人数据的类别,以及上述所有目的。根据要求,我们将以结构化、常用和机器可读的格式向您提供此信息。如果您需要多份个人数据副本,我们可能会收取合理的管理费。
  • 更正。您有权更正我们处理的有关您的不完整或不准确的个人信息。
  • 删除。您有权要求我们删除我们处理的有关您的个人信息,但如果我们需要保留此类数据以遵守法律义务或建立、行使或捍卫法律主张,则我们没有义务这样做。
  • 限制。如果您认为数据不准确、我们的处理是非法的,或者我们不再需要为特定目的处理此类数据,但由于法律或其他义务而无法删除数据,或者您不希望我们删除数据,您有权限制我们处理您的个人信息。在这种情况下,我们将对存储的个人信息进行标记,目的是根据您的要求限制为特定目的而进行的特定处理,或以其他方式限制其处理。
  • 反对。如果我们处理您的个人信息的法律依据基于我方的合法利益,您有权以与您的特定情况相关的理由反对此类处理。我们将遵守您的请求,除非我们有超过您利益和权利的令人信服的合法理由,或者我们需要继续处理数据以建立、行使或捍卫法律索赔。
  • 撤回同意。如果我们根据您的同意处理某些个人信息,您有权撤回您的同意。

在某些情况下,我们可能会在法律允许的范围内拒绝采取行动或对您的权利施加限制。在向您提供任何信息或更正任何不准确信息之前,我们可能会要求您验证身份和/或提供其他详细信息,以帮助我们回应您的请求。

如需行使您的权利,请使用下文“如何联系我们”部分提供的联系信息与我们联系。

在任何情况下,如果您认为我们没有遵守适用的数据保护法律,您都有权向当地数据保护机构投诉。如果您在英国,可通过以下方式联系信息专员办公室:

            电话:+44 0303 123 1113

            电子邮件casework@ico.org.uk

            网站www.ico.org.uk

            Web 表单www.ico.org.uk/concerns/

                        联系地址: Water Lane, Wycliffe House, Wilmslow, Cheshire, SK9 5AF


如何联系我们


如果您对我们如何处理您的个人数据有任何问题或疑虑,或者您希望行使上述任何权利,请通过以下方式联系我们的隐私办公室:

电子邮件:privacy@polarspeed.com

联系地址:8 Chartmoor Road, Leighton Buzzard, Bedfordshire, LU7 4WG

您也可以通过以下方式联系HewardMills Ltd. Polar Speed的数据保护官:

电话:+44 (0) 204 540 5853

电子邮件:dpo@hewardmills.com

地址:77 Farringdon Road, London, EC1M 3JU

本声明的变更

我们可能会不时更新本声明,以响应不断变化的法律、法规或运营要求。请定期查看本声明,以随时了解我们如何处理您的个人信息。

如果我们决定对本声明进行重大变更,我们将在我们网站的主页上发布提醒和/或通过我们存档的电子邮件地址向您发送电子邮件,以通知您查看变更内容(包括生效日期)。

Polar Speed CCTV隐私声明

1.     Summary

我们在部分场所使用无声闭路电视(以下简称“CCTV”)来记录员工、承包商及访客在场所内的影像画面。

2.     The Purpose Of CCTV

Polar Speed拥有维护我们设施安全的合法权益。我们也有责任采取合理适当的措施,提供安全可靠的工作环境。Polar Speed在我们的地点部署CCTV用于以下目的:

  • 加强Polar Speed工作人员和访客的安全;
  • 保护Polar Speed客户财产、Polar Speed场所、信息和其他资产的安全;
  • 威慑和发现构成严重违反Polar Speed政策的不法行为或违规行为;
  • 回应执法部门的合法要求、取证请求和法院命令;以及
  • 捍卫或争取Polar Speed的合法权利,包括对犯罪行为提起刑事诉讼。

Polar Speed CCTV系统用于调查与上述目的相关的事件并获取相关证据。Polar Speed CCTV系统不用于日常监控员工的工作表现或考勤情况。

3.     Location Of CCTV Cameras

CCTV摄像头仅安装在需要监控的区域,以限制拍摄非监控区域的图像或录像(例如街景)。Polar Speed不会在厕所、更衣室等隐私场所安装CCTV摄像头。摄像头的安装位置需确保处于其监控范围内的人员能够清楚地看到设备。

4.     CCTV Signage

所有受CCTV监控的区域均设有适当的标识。

5.     CCTV System Controls

CCTV录像存储在安全的硬盘或类似存储设备上,并将根据我们的信息安全策略和标准进行维护。

只有获得授权的人员才可根据需要访问CCTV系统。所有可能需要调阅系统中CCTV录像的人员都接受过正确使用系统的培训,并受保密义务约束。

我们将维护访问CCTV系统及其存储录像的日志,以及对录像或系统采取的行动记录。所有访问录像或图像的请求都将被记录在案。所有合法的访问CCTV录像或图像的请求必须得到我们相关人员的批准。

个人行使权利的条款详见“您的个人信息权利”部分。CCTV系统所拍摄的画面或图像,仅根据该系统的使用目的向第三方披露。

6.     Retention

除非法律要求或允许更长的保留期限(例如遵守法院命令),否则我们最多会将CCTV录像保留30天或当地法律允许的最长期限。保存期满后,CCTV录像影像资料将在保存期限届满后永久销毁。

 

7.     Compliance

我们已实施相关政策和流程,以应对违反本声明所述原则及触犯英国法律的行为。

MNX Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Last updated: July 2, 2025

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to MNX Global Logistics, 1754 E. Cedar Street, Suite A, Ontario, CA 91761. For the purpose of the GDPR, the Company is the Data Controller.
  • Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: California, United States
  • Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
  • Facebook Fan Page is a public profile named MNX Global Logistics Facebook Page specifically created by the Company on the Facebook social network, accessible from https://www.facebook.com/mnxlogistics
  • Personal Data is any information that relates to an identified or identifiable individual. For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
  • Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s personal information to another business or a third party for monetary or other valuable consideration.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to website, accessible from https://www.mnx.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling, or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies here: All About Cookies by TermsFeed.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    • Type: Session Cookies
    • Administered by: Us
    • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Policy / Notice Acceptance Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
  • Functionality Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
  • Tracking and Performance Cookies
    • Type: Persistent Cookies
    • Administered by: Third-Parties
    • Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to advertise on third party websites to You after You visited our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, You will need to opt out again.

Mobile Devices

Your mobile device may give You the ability to opt out of the use of information about the apps You use in order to serve You ads that are targeted to Your interests:

  • “Opt out of Interest-Based Ads” or “Opt out of Ads Personalization” on Android devices
  • “Limit Ad Tracking” on iOS devices

You can also stop the collection of location information from Your mobile device by changing the preferences on Your mobile device.

分析

We may use third-party Service providers to monitor and analyze the use of our Service.

Google Analytics

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Salesforce

  • Their Privacy Policy can be viewed at https://www.salesforce.com/company/privacy/

Behavioral Remarketing

The Company uses remarketing services to advertise to You after You accessed or visited our Service. We and Our third-party vendors use cookies and non-cookie technologies to help Us recognize Your Device and understand how You use our Service so that We can improve our Service to reflect Your interests and serve You advertisements that are likely to be of more interest to You. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies and to enable Us to:

  • Measure and analyze traffic and browsing activity on Our Service
  • Show advertisements for our products and/or services to You on third-party websites or apps
  • Measure and analyze the performance of Our advertising campaigns

Some of these third-party vendors may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit You to block such technologies. You can use the following third-party tools to decline the collection and use of information for the purpose of serving You interest-based advertising:

  • The NAI’s opt-out platform: https://www.networkadvertising.org/choices/
  • The EDAA’s opt-out platform https://www.youronlinechoices.com/
  • The DAA’s opt-out platform: https://optout.aboutads.info/?c=2&lang=EN

You may opt-out of all personalized advertising by enabling privacy features on Your mobile device such as Limit Ad Tracking (iOS) and Opt Out of Ads Personalization (Android). See Your mobile device Help system for more information. We may share information, such as hashed email addresses (if available) or other online identifiers collected on Our Service with these third-party vendors. This allows Our third-party vendors to recognize and deliver You ads across devices and browsers. To read more about the technologies used by these third-party vendors and their cross-device capabilities please refer to the Privacy Policy of each vendor listed below. The third-party vendors We use are:

Google Ads (AdWords)

  • Google Ads (AdWords) remarketing service is provided by Google Inc.
  • You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads
  • Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Facebook

  • Facebook remarketing service is provided by Facebook Inc.
  • You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
  • To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
  • Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA https://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada https://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe https://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
  • For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

LinkedIn

  • Their Privacy Policy can be viewed at https://www.linkedin.com/legal/privacy-policy

Microsoft Clarity

  • We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit https://privacy.microsoft.com/en-US/privacystatement

Usage, Performance and Miscellaneous

Google Places

We may use third-party Service Providers to provide better improvement of our Service.

  • Google Places is a service that returns information about places using HTTP requests. It is operated by Google
  • Google Places service may collect information from You and from Your Device for security purposes.
  • The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.

In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
  • Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.
  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

Exercising of Your GDPR Data Protection Rights

You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.

You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.

Facebook Fan Page

Data Controller for the Facebook Fan Page

The Company is the Data Controller of Your Personal Data collected while using the Service. As operator of the Facebook Fan Page https://www.facebook.com/mnxlogistics, the Company and the operator of the social network Facebook are Joint Controllers.

The Company has entered into agreements with Facebook that define the terms for use of the Facebook Fan Page, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php

Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.

Facebook Insights

We use the Facebook Insights function in connection with the operation of the Facebook Fan Page and on the basis of the GDPR, in order to obtain anonymized statistical data about Our users.

For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Fan Page. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.

Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Fan Page and services by other companies that use Facebook services.

For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/full_data_use_policy

CCPA Privacy

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular Consumer or Device. The following is a list of categories of personal information which we may collect or may have been collected from California residents within the last twelve (12) months.

Please note that the categories and examples provided in the list below are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact collected by Us, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been collected. For example, certain categories of personal information would only be collected if You provided such personal information directly to Us.

Category A: Identifiers.

  • Examples: A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, driver’s license number, passport number, or other similar identifiers.
  • Collected: Yes.

Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).

  • Examples: A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.
  • Collected: Yes.

Category C: Protected classification characteristics under California or federal law.

  • Examples: Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
  • Collected: No.

Category D: Commercial information.

  • Examples: Records and history of products or services purchased or considered.
  • Collected: No.

Category E: Biometric information.

  • Examples: Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
  • Collected: No.

Category F: Internet or other similar network activity.

  • Examples: Interaction with our Service or advertisement.
  • Collected: Yes.

Category G: Geolocation data.

  • Examples: Approximate physical location.
  • Collected: No.

Category H: Sensory data.

  • Examples: Audio, electronic, visual, thermal, olfactory, or similar information.
  • Collected: No.

Category I: Professional or employment-related information.

  • Examples: Current or past job history or performance evaluations.
  • Collected: No.

Category J: Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).

  • Examples: Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.
  • Collected: No.

Category K: Inferences drawn from other personal information.

  • Examples: Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
  • Collected: No.

Under CCPA, personal information does not include:

  • Publicly available information from government records
  • Deidentified or aggregated consumer information
  • Information excluded from the CCPA’s scope, such as:
    • Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data
    • Personal Information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service.
  • Indirectly from You. For example, from observing Your activity on our Service.
  • Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
  • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to deliver targeted advertising to You, or other third-party vendors that We use to provide the Service to You.

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA), which may include the following examples:

  • To operate our Service and provide You with our Service.
  • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
  • To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to You when collecting Your personal information or as otherwise set forth in the CCPA.
  • For internal administrative and auditing purposes.
  • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.

Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Your Personal Data” section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Disclosure of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of personal information for business or commercial purposes:

  • Category A: Identifiers
  • Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))
  • Category F: Internet or other similar network activity

Please note that the categories listed above are those defined in the CCPA. This does not mean that all examples of that category of personal information were in fact disclosed, but reflects our good faith belief to the best of our knowledge that some of that information from the applicable category may be and may have been disclosed.

When We disclose personal information for a business purpose or a commercial purpose, We enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.

Sale of Personal Information

We do not Sell Your personal information.

Share of Personal Information

We may share Your personal information identified in the above categories with the following categories of third parties:

  • Service Providers
  • Our affiliates
  • Our business partners
  • Third party vendors to whom You or Your agents authorize Us to disclose Your personal information in connection with products or services We provide to You

Deletion of NetAgent Account and Personal Information

We respect your privacy and offer the ability to delete your personal data. To request deletion:

  1. 联系我们
    Email us at ServicePartners@mnx.com with "Account Deletion Request" in the subject, including the email linked to your account and any relevant details.
  2. Processing Time
    We will verify and process your request within 30 days. Once complete, all personal data collected will have been purged.
  3. Important Note
    Deleting data may impact NetAgent Mobile app features. Some data may be retained if required by law or for legitimate purposes.

Personal Information of Minors Under 16 Years of Age

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

  • The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, disclosure for business purposes and sharing of personal information. Once We receive and confirm Your request, We will disclose to You:
    • The categories of personal information We collected about You
    • The categories of sources for the personal information We collected about You
    • Our business or commercial purpose for collecting that personal information
    • The categories of third parties with whom We share that personal information
    • The specific pieces of personal information We collected about You
    • If we disclosed Your personal information for a business purpose, We will disclose to You:
    • The categories of personal information categories disclosed
  • The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
    • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    • Debug products to identify and repair errors that impair existing intended functionality.
    • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
    • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
    • Comply with a legal obligation.
    • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:
    • Denying goods or services to You
    • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
    • Providing a different level or quality of goods or services to You
    • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:

  • By mail: 1754 E. Cedar Street, Suite A, Ontario, CA 91761
  • By phone: 1-844-662-1580

Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.

Your request to Us must:

  • Provide sufficient information that allows Us to reasonably verify You are the person about whom We collected personal information or an authorized representative
  • Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and respond to it

We cannot respond to Your request or provide You with the required information if We cannot:

  • Verify Your identity or authority to make the request
  • And confirm that the personal information relates to You

We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

Any disclosures We provide will only cover the 12-month period preceding the verifiable request’s receipt.

For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California’s Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties’ direct marketing purposes.

If you’d like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

指向其他网站的链接

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

联系我们

If you have any questions about this Privacy Policy, You can contact us:

  • By mail: 1754 E. Cedar Street, Suite A, Ontario, CA 91761
  • By phone: 1-844-669-7875

Contact Us.

Surpassing expectations. Pushing boundaries. Meeting challenges with innovation. Our experts and customer service specialists are available to discuss your precision logistics requirements.

Contact us on +1-800-627-5361 (US)